How we collect, use, and protect your information
Last Updated: January 31st, 2024
This page ("Privacy Policy" or "Policy") provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we've put in place to protect the information that you store using FloorZero, LLC.'s ("FloorZero") services, including the services made available through this web site, and any other software or services offered by FloorZero in connection with such services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.
When expressing an interest in obtaining additional information about the Services or registering to use the Services, FloorZero requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your "Personal Contact Information"). When purchasing the Services, FloorZero also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services ("Billing Information").
Using FloorZero's Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as "Data"). This information will be stored and maintained on FloorZero's web site. If you run into technical errors in the course of using the Services, FloorZero may request your permission to obtain a crash report along with certain logging information from your system documenting the error ("Diagnostic Information"). Such information may contain information regarding your Operating System version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline the login process ("Login Information").
As you navigate FloorZero's website and use our Services, FloorZero may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons ("Website Navigational Information"). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on FloorZero's website (such as web pages viewed and links clicked). Collectively, this information is referred to as "Analytics Information."
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.
FloorZero does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.
FloorZero uses the information it collects in the following ways:
FloorZero provides users with the ability to link to their Data on third party sites such as Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of this, FloorZero cannot be held responsible or liable for the linking of user's Data to such third party sites, nor for how these third party sites use such links.
Per our Privacy and Conditions, you agree to permit FloorZero to identify you as a customer and to use your name and/or logo in FloorZero's website and marketing materials.
FloorZero does not sell, rent, or trade your private information to any third parties in any way.
FloorZero may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services' features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.
We collect, store and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order to:
We provide access to personally identifiable information about our users only to those who require it for the above purposes.
FloorZero will not sell or rent any of your personally identifiable information to third parties. FloorZero will not share any of your personally identifiable information with third parties except in the limited circumstances described in this policy.
We will retain your information for as long as your account is active or as needed to provide you the Services. If you wish to cancel your account or request that we no longer use your information to provide you the Services, you may delete your account (this will be done by FloorZero's customer care team). If you delete your account, your Data will no longer be stored in our servers. While we try to delete your Data from our servers as quickly as possible, please be aware that there may be a delay from the time you delete your account to the time that your Data is removed, and that some of your Data may continue to exist for a period in backup copies.
If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you.
You are also responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time.
If you reside in the European Union ("EU"), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information (otherwise known as Personal Data). These rights may include rights under the EU's General Data Protection Regulation ("GDPR").
In addition to the principles, practices and policies set forth above in this Privacy Policy, FloorZero has adopted the following principles:
Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business with whom they have established business relationships.
If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by contacting us.
If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:
FloorZero, LLC.
Attn: Privacy Officer
13150 Portofino Dr
Del Mar, CA